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Our People

Paul M        AndrewMcC

Paul Merritt


Andrew McCracken
Director of Operations

With BTU since 1986

With BTU since 1997


Having worked for BTU for over 30 years, operationally, as a board member and ultimately as Chairman, Paul has a clear vision of what it takes to run a successful M&E business. He takes an active operational role and is focused on delivering ‘best in class’ service and solutions to customers and partners, whether major commercial client or a private residential customer.


Andrew is a Board member and responsible for the mobilisation of all new contracts and the operations side of BTU Installation & Maintenance. He is a fully qualified Building Services engineer and holds a BSc in Environmental Engineering. All department managers, contract managers and commercial administration staff report to him.

 Paul B  GAT resized
Paul Bass

Financial Director

 Graham Allman-Talbot

General Manager

With BTU since 2011  With BTU since 2010


Sitting on the Board, Paul is a Chartered Management Accountant. He has over 20 years experience and has worked at senior levels within the building services industry.


With significant experience of managing maintenance contracts, Graham has been in Administration & IT Management for over 30 years. He is responsible for mobilising, administration and delivery of maintenance contracts for BTU Installation & Maintenance.

 Denise resized  MIke Minter Resize
 Denise Alleyne

Installations Manager

       Mike Minter

Contracts Manager

 With BTU since 2016        With BTU since 2015


With over 10 years experience in construction and facilities management, Denise is responsible for; the day to day administration of all BTU Commercial Maintenance contracts, Management of the commercial Administration Support team, liaising with clients, management of KPI’s and generation of client reports.




Mike is an accomplished project and Contract Manager with over 30 years experience in the Commercial and Retail sectors. Since joining BTU he has driven a variety of mechanical and mechanical and electrical projects for our NHS and schools clients. Mike is an all-rounder and delivers projects covering the full range of services from electrical to heating, ventilation, air-conditioning, plumbing & domestic services.


 Adrian  Richard crop2
 Adrian Major

Contracts Manager

       Richard Whittaker

Contracts Manager

 With BTU since 2014        With BTU 2008


With over 25 years experience in management and supervision of Mechanical and Electrical projects, Adrian brings a wealth of knowledge to BTU. His skill-set ranges from overseeing design and build, to installation and all aspects of mechanical and electrical engineering in commercial buildings. His experience also includes Health and Safety supervision, on-site supervision of engineers, technical support and client liaison.


Richard has been working with BTU Installation & Maintenance since 2008 and as a qualified Building Services Engineer and Contract Manager since 2013. He has responsibility for the day to day management of operations, ensuring; that works are completed on time, quality of works, that Health and Safety, Risk Assessment and Method Statements are carried out and that on-site Health and Safety is adhered to.